Shipping & Cost
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Shipping & Cost

Lead Time

Pls check carefully with our stock, if the products we display are in stock, we will send them in 24hours and you will get a tracking number via USPS.
But if you are looking for the wholesale bulk order, the lead time depends on the quantity you order, normally it can be finished within 1-4weeks. 
(If you are looking for a wholesale price or wholesale supplier, pls send us your request via

Shipping Policy

We ship to any address in the world.

Items ordered through us are shipped by USPS if you are in the USA, DHL(Main) or EMS or TNT or UPS if you are in other country.

We will inform you with tracking No. by e-mail as soon as your order is shipped out when we get it from the express company.

A street address is required for delivery.

Goods will be delivered standard Air-express door to door, which takes approximately 2-7 working days.

Delivery time do not include processing time.

Our products are shipped out every day, from Monday to Saturday, except holidays. Most orders placed on weekdays will be shipped in the same day, while orders placed on weekends will be shipped the following Monday. You will receive an e-mail confirmation with your tracking number. Twenty-four hours after you receive your tracking number, you will be able to track your order online at the corresponding website for the express company.

Shipping methods
Our Delivery
USPS, DHL, UPS, FEDEX and TNT to provide professional worldwide door-to-door delivery.
Delivery Time 
Items will be shipped out in the following business days after you have checked out. In general, it may take about 2-7 business days for delivery, depending on the different delivery means you select. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.
Order Tracking 
We allow you to track your order at the click of a mouse. When your shipment is confirmed, you will receive a tracking number in your confirmation e-mail.
What will I be charged for shipping?
Shipping and handling charges vary greatly depending upon the value of the materials and craftsmanship of the piece and its final shipment destination. The shipping and handling rates are clearly posted in each item's description and are non-negotiable. Please consider this when placing your order.
How long will it take for my item to reach me?
Please note that business days, excluding Saturday, Sunday and Public Holidays, are calculated in terms of delivery period. In general, it takes about 2-7 business days for delivery.
How can I track my shipment? 
We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier' website.
What should I do if my shipment never arrives?
Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by We will get back to you quickly.
How do I ship items to a different address? 
During our checkout process, please specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to address.
Shipping cost and tax
Shipping Cost

1. Free shipping in USA, Other countries pls contact us to know.
2. Free shipping is available for order value from USD $150.
3. Don't worry loss or damage. Shipping insurance is included for every order.

1. does not add any taxes, VAT, or other hidden charges. Buyers in USA pay what they see on the order screen, i.e. goods subtotal + shipping cost.
2. In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
3. The rules are different in every country. Unfortunately, we do not have all the rules, regulations, customs, traditions, practices, loopholes, schemes, paperwork, codes, laws or rulings of every single country.
4. Normally, shipping service partners including USPS, FedEx, UPS, TNT and DHL will pay the corresponding tax for the buyer in advance and post you a tax bill later than the date of the product receipt. Please follow the shipping company's instructions to pay back the tax.

Paymet Terms
There are different ways you can pay for your orders:
1) Credit card
2) PayPal
3) Western Union
4) T/T bank transfer
Paying with PayPal 
1) With PayPal, you can send payment quickly and securely online.
2) Through PayPal, you can pay with credit card, debit card, or bank account balance.
3) Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
Advantages with using PayPal:
1) Payment is traceable. You can trace the status of your payment using your PayPal account.
2) Payment does not require you to use your credit card online (you can transfer directly from your bank account). Rockliffeo does not see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

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